Returns & Exchanges

We are doing our very best to make sure that every customer is fully satisfied with their purchase from our e-shop, but if any problem related to the order occurs, please let us know and we will solve it ASAP.

You can return & exchange your purchase for up to 30 days from the delivery date:

• Items must be returned unopened in the original packaging.
• The customer is responsible for all shipping costs related to returning the item back.
• We recommend that customers use traceable services when returning items.
• We are not responsible for packages lost by the shipping carrier used to return the item.

If non of the above conditions are met, we regret to inform you that we are unable to process any claims for exchanges or refunds regardless that the items have been mailed back to us.

After we receive the item back, we will refund the payment within 3 business days.

Please keep the receipt as proof of posting as we cannot be held responsible for items lost in the mail.

If you have any questions, please contact us.

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met.